Secure US infrastructure that doesn't go down
US-based, fully redundant cloud infrastructure with geographic failover, so uptime is never a question.
Uptime is only interesting when it fails. Everything we run sits on redundant US infrastructure with automatic failover between coasts, monitored continuously, so a regional problem does not become your outage.
Every service runs on secure cloud infrastructure hosted in US data centers, with redundancy built into every layer and automatic failover between East and West coast regions.
What you get
Committed, measured and reported, not an aspiration in a brochure.
Geographic redundancy across US regions with automatic cutover.
TLS for signalling and SRTP for media in transit, encrypted at rest.
Call detail records and recordings never leave the United States.
Continuous health checks on carriers, routes and media quality.
Incidents communicated as they happen rather than after the fact.
Common ways teams use it
Data residency and encryption requirements met without bolt-on workarounds.
Voice keeps working when a site, a region or a carrier does not.
Capacity that absorbs peak periods without pre-provisioning for the worst week of the year.
Cloud Infrastructure questions, answered
Availability of the voice platform itself. It does not cover your local internet connection, which is why we also configure failover destinations that apply when your site is unreachable.
In US data centres only. Call records, voicemail and recordings stay within the country, and we can tell you specifically which regions hold them.
Planned work happens in low-traffic windows and is announced in advance. Failover means most maintenance is invisible from your side.
Other NGSTel services
Reliable nationwide calling across all 50 states, delivered over a carrier-grade US voice network.
Learn more US Virtual NumbersLocal numbers in 400+ US area codes plus toll-free 800, 888 and 877 lines, routed anywhere your team works.
Learn more Bulk SMS & A2PFully 10DLC-registered bulk SMS for notifications, alerts, reminders and campaigns to US mobile numbers.
Learn moreReady to set up cloud infrastructure?
Tell us about your team and a US-based engineer will map it out with you. Or email info@ngstel.com.